Business Development Manager

Come and join one of the UK’s largest providers in complex care. We proudly employ over 4000+ people - no matter what your experience, we have jobs for everyone.

Active Care Group | Neuro & Rehabilitation Division

Location: National with regular travel

Reporting To: Group Business Development Director

Key Relationships: Chief Commercial Officer, Executive Leadership Team, Operational Directors, Clinical Directors, Service Directors, Marketing Team, Admissions Teams

 What you'll be doing:  

The Business Development Manager is responsible for delivering sustainable private revenue growth across Active Care Group's Neuro and Rehabilitation portfolio.

The role is exclusively focused on developing referral opportunities, strategic partnerships and new revenue streams across the private healthcare, insurance, corporate and medico-legal sectors. The postholder will lead the development of insurer, consultant and strategic stakeholder relationships to increase referrals, occupancy, market share and revenue across Active Care Group's specialist rehabilitation services.

Working closely with operational and clinical leaders, the Business Development Manager will identify, develop and convert opportunities within insured, employer-funded, catastrophic injury and privately funded rehabilitation pathways, positioning Active Care Group as the provider of choice for specialist neurological rehabilitation, complex care and community rehabilitation services.

Reporting to the Group Business Development Director, the role works closely with the Chief Commercial Officer and Executive Leadership Team to support the delivery of the Group's commercial strategy and growth ambitions.

 Key Responsibilities

Private Insurance Market Development

Develop and execute growth strategies across the full spectrum of insurance-funded rehabilitation markets.

Build and grow strategic relationships with key stakeholders including:

• Private Medical Insurers (PMI)
• Income Protection Insurers
• Group Income Protection Providers
• Group Risk Providers
• Life Insurance Providers
• Critical Illness Insurers
• Health Cash Plan Providers
• Motor Insurers
• Liability Insurers
• Employers' Liability Insurers
• Public Liability Insurers
• Catastrophic Injury Claims Teams
• Serious Injury Rehabilitation Teams
• Third Party Administrators (TPAs)
• Rehabilitation Networks
• Insurance Intermediaries and Brokers
• Occupational Health Providers
• Employee Assistance Programme Providers
• Corporate Healthcare Providers
• Employer-funded Wellbeing and Rehabilitation Programmes

Identify opportunities to establish Active Care Group as a preferred rehabilitation partner within insurer-funded pathways and recovery programmes.

Develop strategic partnerships that increase referral volumes and market share across neurological rehabilitation, acquired brain injury, spinal injury, complex rehabilitation and community-based care services.

 Consultant Engagement & Referral Development

Act as the commercial lead for consultant engagement across the Neuro and Rehabilitation portfolio.

Develop relationships with:

• Rehabilitation Consultants
• Neurologists
• Neurosurgeons
• Spinal Injury Consultants
• Trauma Consultants
• Orthopaedic Consultants
• Pain Management Consultants
• Independent Healthcare Consultants
• Occupational Health Physicians
• Specialist Rehabilitation Physicians

 Key responsibilities include:

• Increasing consultant awareness and utilisation of Active Care Group services.
• Developing structured consultant engagement plans.
• Analysing referral patterns and identifying opportunities for increased market penetration.
• Organising educational events, networking opportunities and service awareness initiatives.
• Supporting the onboarding and development of new consultant referral relationships.
• Maintaining regular engagement with high-value referring consultants and practices.
• Ensuring consultants have a designated commercial contact to support patient pathways and service access.

 Strategic Account Management

Develop and maintain relationships with key referral and funding sources including:

• Independent Case Management Companies
• Catastrophic Injury Case Managers
• Brain Injury Case Managers
• Personal Injury Solicitors
• Clinical Negligence Solicitors
• Serious Injury Legal Teams
• Deputyships and Court of Protection Professionals
• Expert Witness Networks
• Independent Healthcare Providers
• Acute Private Hospitals
• Corporate Partners
• Occupational Health Providers
• Rehabilitation Networks

Develop and implement account plans for priority stakeholders to maximise referral opportunities and long-term commercial value.

 Commercial Growth & Market Development

• Deliver agreed revenue, occupancy and referral growth targets.
• Identify new business opportunities across existing and emerging markets.
• Evaluate market trends, customer requirements and competitor activity.
• Develop commercial opportunities that support growth within specialist rehabilitation services.
• Support service development initiatives through market insight and customer feedback.
• Contribute to annual growth planning and market expansion strategies.
• Drive increased awareness of Active Care Group's services within priority sectors.

Market Intelligence & Business Planning

• Analyse referral trends, market data and conversion metrics.
• Monitor competitor activity and changing market dynamics.
• Maintain accurate pipeline and activity data within CRM systems.
• Produce regular commercial insight reports for senior leadership.
• Support forecasting, budgeting and business planning activities.
• Provide recommendations for market expansion and strategic growth opportunities.

 Brand Representation & Industry Engagement

• Represent Active Care Group at national conferences, exhibitions and industry events.
• Promote the organisation's clinical outcomes, specialist expertise and service offering.
• Build Active Care Group's profile within the insurance, healthcare and medico-legal sectors.
• Develop opportunities for thought leadership, strategic partnerships and market influence.
• Act as an ambassador for Active Care Group's values, reputation and commercial objectives.

 Commercial Accountability

The postholder will be accountable for:

• Delivery of private revenue growth targets.
• Growth in insurance-funded referrals.
• Consultant referral growth.
• Occupancy growth across designated services.
• Strategic account development and retention.
• Pipeline value and conversion performance.
• Identification and conversion of new business opportunities.
• CRM compliance and accuracy.
• Market share growth within target sectors.
• Achievement of agreed commercial KPIs.

 What you'll have:

Essential Experience

• Proven track record of delivering revenue growth within healthcare, insurance or rehabilitation markets.
• Experience developing strategic relationships with insurers, healthcare professionals or commercial stakeholders.
• Demonstrable success in business development, account management or commercial growth roles.
• Experience managing complex sales cycles and multiple stakeholder groups.
• Strong commercial acumen and analytical capability.
• Excellent influencing, presentation and negotiation skills.
• Experience using CRM systems and pipeline management tools.
• Ability to work independently while effectively managing a national stakeholder portfolio.

 Desirable Experience

• Neurorehabilitation, complex care or specialist healthcare experience.
• Existing relationships within the Private Medical Insurance market.
• Experience working with Income Protection, Group Risk or Life Insurance providers.
• Experience within catastrophic injury, rehabilitation or serious injury pathways.
• Existing relationships with rehabilitation consultants and private hospital networks.
• Experience engaging with case management and medico-legal markets.

Key Competencies

• Commercially Driven
• Strategic Relationship Builder
• Influential Communicator
• Market Development Focused
• Data & Insight Led
• Results Oriented
• Consultative Selling
• Stakeholder Management
• Strategic Thinking
• Collaborative Leadership

Success Looks Like

Within 12 months, the successful candidate will have:

• Increased referrals from insurers and insurance-funded rehabilitation pathways.
• Established robust relationships with key consultant groups.
• Developed strategic partnerships with priority insurers and intermediaries.
• Increased occupancy and revenue across the Neuro and Rehabilitation portfolio.
• Enhanced Active Care Group's profile within the insurance, rehabilitation and independent healthcare markets.
• Delivered measurable growth against agreed commercial targets.

What to look forward to:

• 25 days plus bank holidays
• Birthday off
• Join the Benefits Hub and benefit from a wide range of e learning and face to face training and development opportunities
• Active Reward App giving discounts and savings on your weekly shop
• Free 24 hour confidential Employee Assistance Programme Helpline & App to support with legal, health, wellbeing, relationship and consumer advice
• A Nest Personal Pension account
• Access to join a Medicash Health Plan for you and your family to save money on everyday health essentials – like going to the dentist or opticians
• We recognise outstanding Active Behaviours via the Active Awards programme
• Enhanced Sick & Maternity Pay benefits
• Refer a Friend Scheme and earn yourself up to £1500 by recommending someone you know
• ……and, of course, the support and guidance of our qualified clinical and business leadership teams so that you can really develop your career with Active Care Group

Take a look around the company https://activecaregroup.co.uk/