Care Manager - Complex Care

Are you looking for a Monday-Friday, hybrid role combining work from home and client visits?

Do you have experience as a Care Manager?

Active Care Group’s Active Assistance division continues to go from strength to strength ensuring we provide a safe, reliable and outcome-based care to all clients by our exceptional support workers, clinicians, and management team.

We have an amazing opportunity for an experienced Care Manager with NVQ 4 or above in Health and Social Care to join our friendly and supportive team within our South West Region

This is an exciting time to join Active Assistance team as we continue to grow the division!

As a Care Manager based in Exeter, you will play a key role in overseeing and supporting complex care packages across the South West. This exciting and varied position requires a willingness to travel across the region, including Bristol, Cornwall, and surrounding areas, with journeys of up to two hours when required. 

You will work closely with clients who have a wide range of complex needs, ensuring they receive safe, high-quality, person-centred care that promotes independence, dignity, and positive outcomes. Alongside supporting our clients, you will provide guidance, leadership, and ongoing support to Support Workers within each package, helping them develop their skills and deliver exceptional care. 

This is a role that can be demanding at times, requiring resilience, flexibility, and excellent problem-solving skills. However, it is also incredibly rewarding, offering the opportunity to make a genuine difference in people's lives every day. You will be joining an experienced, supportive, and passionate team that is committed to delivering outstanding care and supporting one another to succeed.

What you'll be working:

• Work from home role - with visits to clients
• 37.5 hours per week, predominantly Monday-Friday 9am-5.30pm, however these hours and days may need to be worked flexibly
• You must also be willing to be part of an on-call rota on nights/weekends

What you'll be doing:

• Have ownership of care packages in your areas
• Working with the Business Development Manager to review suitable referrals
• Produce suitable assessment reports for care package for clients
• Ensure all records are accurate and completed in a timely manner
• Building excellent working relationships with clients, families and external bodies
• Ensure we are providing client focused high-quality care at all times

What you'll have:

• NVQ 4 or above in Health and Social Care
• Full UK Driving License
• A passion for delivering high-quality client focused care
• Experience in care at Team Leader level or above
• Previous management experience would be an advantage
• Excellent verbal and written communication skills
• A positive attitude and a commitment to continuous improvement and quality

We also want to ensure that individuals with disabilities are provided reasonable facilities to participate in job applications or interviews to perform essential job functions. To support this, we are a Disability Confident committed employer.

What to look forward to:

• Salary £30,000 per annum which includes on call rota plus car allowance
• 25 days annual leave, plus your birthday off
• Join the Active Learning Hub and benefit from a wide range of e learning and face to face training and development opportunities
• Benefits Hub giving discounts and savings on your weekly shop
• Free 24 hour confidential Employee Assistance Programme Helpline & App to support with legal, health, wellbeing, relationship and consumer advice
• A Nest Personal Pension account
• Access to join a Medicash Health Plan for you and your family to save money on everyday health essentials – like going to the dentist or opticians
• We recognise outstanding Active Behaviours via the Active Awards programme
• Enhanced Sick & Maternity Pay benefits
• Refer a Friend Scheme and earn yourself up to £1000 by recommending someone you know
• ……and, of course, the support and guidance of our qualified clinical and business leadership teams so that you can really develop your career with Active Care Group

Take a look around the company - https://activecaregroup.co.uk/