Business Development Manager

Come and join one of the UK’s largest providers in complex care. We proudly employ over 4000+ people - no matter what your experience, we have jobs for everyone.

The role:

The Business Development Manager (BDM) is responsible for supporting the growth and development of Active Care Group's Case Management Division through proactive relationship building, networking and stakeholder engagement.

The BDM will develop and maintain strong relationships with solicitors, professional deputies, insurers, rehabilitation professionals, case managers and other key stakeholders across the personal injury, clinical negligence and complex care sectors. Working closely with the Business Development Director and operational teams, the postholder will support referral growth, enhance brand awareness and ensure Active Care Group remains a trusted partner within the market.

What you'll be working:

• Remote working.
• Regular travel throughout the UK to attend stakeholder meetings, networking events and conferences.
• Hybrid working model with a combination of home, office and field-based activity.
• Occasional evening attendance at networking and client events.
• Frequent engagement with both internal and external stakeholders.

What you'll be doing:

Relationship Development

• Build and maintain strong professional relationships with claimant and defendant solicitors.
• Develop productive relationships with professional deputies, insurers, rehabilitation providers, charities and case management stakeholders.
• Conduct regular meetings, visits and engagement activities with existing and prospective referrers.
• Act as a positive ambassador for Active Care Group, ensuring a professional and consistent approach to stakeholder engagement.
• Develop and maintain account plans for key referrer organisations.

Networking and Events

• Represent Active Care Group at conferences, exhibitions, networking events and industry forums.
• Identify opportunities to raise awareness of the Case Management Division within key target markets.
• Support the planning and delivery of stakeholder events, roundtables, webinars and educational sessions.
• Build and nurture a network of professional contacts capable of generating referral opportunities.
• Work with colleagues to maximise the value and outcomes of event attendance.

Business Development Activity

• Support the delivery of business development objectives and referral growth targets.
• Identify and pursue opportunities to generate new referrals and introductions.
• Develop and maintain a strong pipeline of prospective referral sources.
• Track and report on business development activity, opportunities and outcomes.
• Ensure all engagement activities and contacts are accurately recorded within Salesforce CRM.

Market Engagement

• Maintain awareness of developments within the personal injury, clinical negligence, rehabilitation and case management sectors.
• Gather market intelligence and competitor insight to support business planning.
• Share feedback and opportunities identified through stakeholder engagement with operational and commercial teams.
• Support the identification of emerging opportunities for service growth.

Marketing and Brand Development

• Work collaboratively with the Marketing Team to support campaigns aimed at legal, insurance and rehabilitation audiences.
• Promote Active Care Group's case management expertise through social media, events and stakeholder engagement.
• Support the production and distribution of marketing materials, case studies and thought leadership content.
• Assist in raising awareness of the breadth of services available across Active Care Group.

Internal Collaboration

• Build strong working relationships with case managers, operational leaders and clinical teams.
• Work collaboratively to ensure a seamless experience for prospective clients and referrers.
• Support cross-referral opportunities across Active Care Group services where appropriate.
• Contribute to a culture of continuous improvement and commercial awareness.

What you'll have:

Knowledge & Skills

• Excellent relationship-building and networking skills.
• Strong communication and interpersonal abilities.
• Confident meeting and engaging with professional stakeholders.
• Ability to influence and build credibility with a diverse range of contacts.
• Strong organisational and planning skills.
• Self-motivated with the ability to manage a varied workload.
• Professional presentation and public speaking skills.
• Good understanding of CRM systems and Microsoft Office applications.
• Commercial awareness and an ability to identify growth opportunities.

Essential Experience

• Experience in business development, account management, stakeholder engagement or relationship management.
• Experience building professional networks and maintaining external relationships.
• Experience attending and representing organisations at networking or industry events.
• Proven ability to work towards business development or commercial objectives.

• Experience within healthcare, rehabilitation, case management, legal, insurance or social care sectors.
• Experience working with solicitors, deputies, insurers or healthcare professionals.
• Understanding of the personal injury, clinical negligence or rehabilitation market.

What to look forward to:

• 25 days plus bank holidays
• Birthday off
• Join the Benefits Hub and benefit from a wide range of e learning and face to face training and development opportunities
• Active Reward App giving discounts and savings on your weekly shop
• Free 24 hour confidential Employee Assistance Programme Helpline & App to support with legal, health, wellbeing, relationship and consumer advice
• A Nest Personal Pension account
• Access to join a Medicash Health Plan for you and your family to save money on everyday health essentials – like going to the dentist or opticians
• We recognise outstanding Active Behaviours via the Active Awards programme
• Enhanced Sick & Maternity Pay benefits
• Refer a Friend Scheme and earn yourself up to £1500 by recommending someone you know
• ……and, of course, the support and guidance of our qualified clinical and business leadership teams so that you can really develop your career with Active Care Group

Take a look around the company https://activecaregroup.co.uk/