Business Development Director

Come and join one of the UK’s largest providers in complex care. We proudly employ over 4000+ people - no matter what your experience, we have jobs for everyone.

The role:

The Business Development Director is responsible for leading the commercial growth strategy for Active Care Group's Case Management Division. The role will focus on developing, nurturing and strengthening relationships with claimant and defendant solicitors, professional deputies, insurers, case managers, rehabilitation providers and other key stakeholders across the catastrophic injury and complex care sector.

The postholder will act as a senior ambassador for the Case Management Division, raising brand awareness, creating new business opportunities and supporting sustainable revenue growth through strategic networking, relationship management and market engagement.

Working closely with operational leaders and clinical teams, the Business Development Director will ensure that Active Care Group is recognised as the partner of choice for case management and expert-led care services.

What you'll be working:

• Remote working
• National travel required to attend meetings, networking events, conferences and stakeholder engagements.
• Regular attendance at industry events, seminars and exhibitions.
• Flexible working hours to support evening networking and relationship-building activities where appropriate.

What you'll be doing:

Strategic Business Development

• Develop and deliver the business development strategy for the Case Management Division in line with Group commercial objectives.
• Identify opportunities to increase market share, revenue and referral volumes across the division.
• Build and maintain a robust pipeline of future referral opportunities.
• Monitor market trends, competitor activity and sector developments to identify growth opportunities.
• Work collaboratively with operational and clinical leaders to align business development activity with service delivery capabilities.

Relationship Management

• Establish and maintain strong, credible and trusted relationships with claimant and defendant solicitors.
• Develop meaningful relationships with professional deputies, insurers, case managers, rehabilitation professionals, charities and other key stakeholders.
• Act as the primary commercial contact for strategic external relationships within the sector.
• Create and implement engagement plans for key accounts and target organisations.
• Ensure regular contact and relationship-building activity with existing referral partners to maximise retention and referral growth.
• Identify opportunities to strengthen relationships across all stages of the client journey.

Networking and Market Engagement

• Represent Active Care Group at industry conferences, exhibitions, networking events and professional forums.
• Develop a comprehensive annual events and networking strategy for the Case Management Division.
• Maximise opportunities for brand visibility and thought leadership within the legal, insurance and rehabilitation sectors.
• Build professional networks that generate high-quality introductions and referral opportunities.
• Support speakers, presentations and sponsorship opportunities that enhance the division's profile and reputation.

Referral Growth and Commercial Performance

• Support the achievement of referral and revenue targets across the Case Management Division.
• Maintain a clear understanding of referral trends and conversion rates.
• Work with operational teams to ensure excellent stakeholder experiences that support repeat business and referrals.
• Provide regular reporting and forecasting on business development activity, pipeline performance and relationship outcomes.
• Ensure all activity is recorded accurately within Salesforce CRM.

Brand Development and Marketing

• Work closely with the Marketing Team to develop campaigns targeted at solicitors, deputies, insurers and other professional referrers.
• Support the development of sector-specific content including thought leadership articles, case studies and event materials.
• Contribute to social media and digital engagement strategies that strengthen Active Care Group's position within the market.
• Promote the expertise, outcomes and unique value proposition of the Case Management Division.

Leadership and Collaboration

• Work collaboratively with divisional leadership teams to identify opportunities for service development and innovation.
• Share market intelligence and customer feedback to support continuous improvement.
• Act as a role model for relationship-centred business development across the Group.
• Support colleagues in building commercial awareness and strengthening stakeholder engagement.

What you'll have:

Knowledge & Skills

• Exceptional networking and relationship-building skills.
• Demonstrable ability to influence senior stakeholders and develop long-term strategic partnerships.
• Strong understanding of the personal injury, clinical negligence, rehabilitation and case management sectors.
• Excellent communication, presentation and stakeholder management skills.
• Proven ability to develop and implement successful business development strategies.
• Commercially astute with strong analytical and reporting capabilities.
• Experience using CRM systems, preferably Salesforce.
• Self-motivated, proactive and capable of operating independently.
• Strong organisational and planning skills.
• Ability to represent Active Care Group professionally at senior industry events.

Essential experience

• Significant business development experience within healthcare, case management, rehabilitation, legal or insurance sectors.
• Proven success in developing referral networks and generating sustainable business growth.
• Experience building relationships with solicitors, professional deputies, insurers and other relevant stakeholders.
• Experience representing an organisation at conferences, exhibitions and networking events.
• Experience within catastrophic injury, complex care, rehabilitation or case management services.
• Existing network of contacts across the legal, insurance or case management sectors.

What to look forward to:

• 25 days plus bank holidays
• Birthday off
• Join the Benefits Hub and benefit from a wide range of e learning and face to face training and development opportunities
• Active Reward App giving discounts and savings on your weekly shop
• Free 24 hour confidential Employee Assistance Programme Helpline & App to support with legal, health, wellbeing, relationship and consumer advice
• A Nest Personal Pension account
• Access to join a Medicash Health Plan for you and your family to save money on everyday health essentials – like going to the dentist or opticians
• We recognise outstanding Active Behaviours via the Active Awards programme
• Enhanced Sick & Maternity Pay benefits
• Refer a Friend Scheme and earn yourself up to £1500 by recommending someone you know
• ……and, of course, the support and guidance of our qualified clinical and business leadership teams so that you can really develop your career with Active Care Group

Take a look around the company https://activecaregroup.co.uk/