Contracts & Fees Administrator - Fixed Term Contract

Come and join one of the UK’s largest providers in complex care. We proudly employ over 4000+ people - no matter what your experience, we have jobs for everyone.

We have an exciting opportunity for a Contract and Fees Administrator to join our finance team in Darlington on a 12 month fixed term contract.

The Contract and Fees Administrator role is to support the Commercial Department with key commercial administration responsibilities as instructed by the Head of Contracts & Fees, Contracts Manager, Business Development Director’s and Chief Commercial Officer.  The role will also be accountable supporting with the fee management and fees uplift process across the Group to secure annual % uplifts for our Residential and Care in the Home packages.

What you'll be doing:

Bids & Tenders

• Monitor procurement portals, DPS opportunities, framework agreements and commercial inboxes.
• Identify and distribute new opportunities across the business.
• Coordinate tender submissions from expression of interest through to award.
• Draft, edit and format tender responses using existing bid library content and organisational information.
• Conduct local and commissioner research to strengthen submissions.
• Ensure all tender documentation is completed, reviewed and submitted within required timescales.
• Maintain records of bid activity, outcomes and lessons learned.
• Support bid presentations, clarification meetings and mobilisation activities where required.

Contracts Management

• Maintain contract databases, CRM systems and document libraries.
• Ensure contracts, variations, specifications and agreements are stored accurately.
• Produce contract summary documents following successful awards.
• Monitor contract requirements, review dates, insurance obligations and reporting deadlines.
• Support the preparation of monthly commercial reports and management information.
• Record and circulate minutes and actions from Commercial Team meetings.

 Fees & Uplift Management

• Support and coordinate annual fee uplift negotiations with Local Authorities, Integrated Care Boards and private funders.
• Prepare fee review submissions and supporting evidence.
• Liaise with operational and finance teams to gather costing information.
• Maintain accurate records of negotiations, agreed increases and implementation dates.
• Track uplift opportunities and provide regular progress reports.
• Investigate funding discrepancies and support income recovery activities.
• Assist with additional revenue-generating projects and funding initiatives across the Group.

Commercial Administration

• Manage and respond to enquiries received through commercial and referral inboxes.
• Produce reports and data analysis to support departmental performance.
• Support administrative processes across contracts, tenders and fee management activities.
• Contribute to continuous improvement initiatives and departmental projects.
• Attend team meetings, training and development activities as required.

What you'll have:

• Exceptional written English, verbal reasoning and mathematical skills
• Experience of healthcare, or similar experience within either a recruitment or provider environment
• Previous administration experience essential
• Confident with figures and the ability to produce a range of advanced level spreadsheets and reports is essential to this role
• Excellent strategic planning and organisational skills
• Excellent computer skills including MS Word, PowerPoint and Excel proficiency is essential
• Experience using CRM systems

What to look forward to:

• 25 days plus bank holidays
• Birthday off
• Join the Active Learning Hub and benefit from a wide range of e learning and face to face training and development opportunities
• Active Reward App giving discounts and savings on your weekly shop
• Free 24 hour confidential Employee Assistance Programme Helpline & App to support with legal, health, wellbeing, relationship and consumer advice
• A Nest Personal Pension account
• Access to join a Medicash Health Plan for you and your family to save money on everyday health essentials – like going to the dentist or opticians
• We recognise outstanding Active Behaviours via the Active Awards programme
• Enhanced Sick & Maternity Pay benefits
• Refer a Friend Scheme and earn yourself up to £1500 by recommending someone you know
• ……and, of course, the support and guidance of our qualified clinical and business leadership teams so that you can really develop your career with Active Care Group

Take a look around the company https://activecaregroup.co.uk/